On my February 12th post here I reported that it appeared that Verizon had finally cleaned up their act with respect to quoting in fractional cents per KB instead of a more reasonable and understandable $ per MB.
It seems that the site I reported on was a b2b site (business to business). Well during some recent random searching on VerizonMath (I know, get a life) I found this.
It appears that while Verizon has cleaned up their quoting practices for b2b, they have not done the same on the consumer front.
Timeline
- Original Full Length Recording
- 12-07-2006 - Initial Post
- 12-08-2006 - First Email From Verizon - 50% Refund
- 12-08-2006 - My Response to Verizon
- 12-10-2006 - Response from Verizon - Full Refund - No Explicit Admission of Fault
- 12-10-2006 - Second Known Instance of the Problem
- 12-11-2006 - Verizon Admits Fault - But have not taken care of other cases
- 12-11-2006 - Open Letter to Verizon Management
- 12-13-2006 - Will Verizon Live up to its Worry Free Guarantee
- 12-14-2006 - Verizon is still Quoting .002 cents
Sunday, November 4, 2007
Sunday, October 21, 2007
The Main Problem with American Politics
Compromising one's scruples in the pursuit of one's self interests. Putting themselves before their constituents and country. Exchanging ethics for power.
Please visit and if you agree digg this post so that it gets the exposure it deserves:
http://digg.com/politics/Video_Harry_Reid_LIES_about_contribution_to_record_setting_eBay_Auction
It is in my opinion one of the most clearcut examples of what is wrong with our government and our media, both which were designed and claim to serve us.
Please have your mind opened enough to see the truth and understand what's at stake.
Thank you very much for your time.
Please visit and if you agree digg this post so that it gets the exposure it deserves:
http://digg.com/politics/Video_Harry_Reid_LIES_about_contribution_to_record_setting_eBay_Auction
It is in my opinion one of the most clearcut examples of what is wrong with our government and our media, both which were designed and claim to serve us.
Please have your mind opened enough to see the truth and understand what's at stake.
Thank you very much for your time.
Wednesday, October 17, 2007
Jimojo Wireless Hotspots
This space is reserved for my latest "potential" customer service nightmare...
Teasers: 3 x dialup speed. Fine print download caps... Stay tuned...
Teasers: 3 x dialup speed. Fine print download caps... Stay tuned...
Sunday, August 26, 2007
Original Recording of Verizon Customer Service Call
Here is a repost of my verizon call using blogspot's new video feature:
Monday, May 21, 2007
YouTube mystery solved
It seems that the consumerist.com account at YouTube has been suspended for reasons unknown. Hopefully the issue gets resolved soon.
Friday, May 18, 2007
It seems YouTube has removed my original video...
Please use the original Putfile link: http://media.putfile.com/Verizon-Bad-Math to get to the full audio.
I have filed feedback to youtube seeking an explanation as I cannot possibly understand what terms of use the video violates.
Please let me know if you have any ideas, or even better use this link to complain to youtube and inquire why it was taken down. The video link is: http://www.youtube.com/watch?v=Gp0HyxQv97Q (required for the youtube feedback form).
Thank you all.
I have filed feedback to youtube seeking an explanation as I cannot possibly understand what terms of use the video violates.
Please let me know if you have any ideas, or even better use this link to complain to youtube and inquire why it was taken down. The video link is: http://www.youtube.com/watch?v=Gp0HyxQv97Q (required for the youtube feedback form).
Thank you all.
Saturday, March 3, 2007
Verizon to start enforcing "Limits" on its "Unlimited" Data Plan
I had read a while back that there was a "cap" so to speak on Verizon's so called "Unlimited" data package. As many of you know their contract contains a boat load of caveats that makes using the "Unlimited" plan very restrictive. In my opinion, what they really mean, they should clarify by changing the name from "Unlimited" to "Unlimited Web Surfing" plan, or "5 gig/month" plan. It seems that once again their goal is to mislead rather than to be straightfoward.
It appears that in the past if you were to use more than 5 gig of data usage per month, you would get a call or contact from Verizon warning you that you are violating their terms of service and they could either level more charges, or cancel your contract, or just let it slide and maybe wait until the next time.
Reader ZATZAi emailed me to let me know that, according to this thread here they are starting to actively enforce the LIMIT of 5 gigs.
It just seems funny to call something "Unlimited" that is clearly "Limited". Also note that it is called a "Data Plan" not a "Surfing plan."
It appears that in the past if you were to use more than 5 gig of data usage per month, you would get a call or contact from Verizon warning you that you are violating their terms of service and they could either level more charges, or cancel your contract, or just let it slide and maybe wait until the next time.
Reader ZATZAi emailed me to let me know that, according to this thread here they are starting to actively enforce the LIMIT of 5 gigs.
It just seems funny to call something "Unlimited" that is clearly "Limited". Also note that it is called a "Data Plan" not a "Surfing plan."
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