tag:blogger.com,1999:blog-516155314784643420.post2134166212339845861..comments2024-03-03T22:24:13.350-08:00Comments on VerizonMath: CoverageGeorge Vaccarohttp://www.blogger.com/profile/15304125791379242960noreply@blogger.comBlogger55125tag:blogger.com,1999:blog-516155314784643420.post-12689873799051285592009-12-13T08:46:16.724-08:002009-12-13T08:46:16.724-08:00This comment has been removed by the author.AMIThttps://www.blogger.com/profile/09271598940693313554noreply@blogger.comtag:blogger.com,1999:blog-516155314784643420.post-88427385737159584832006-12-18T16:03:00.000-08:002006-12-18T16:03:00.000-08:00Wikipedia isn't going to allow this kind of articl...Wikipedia isn't going to allow this kind of article. You can see why by following these two Wikipedia links:<br /><br /><a href="http://en.wikipedia.org/w/index.php?title=Special:Log/delete&page=Verizonmath">The deletion log for the VerizonMath page</a><br /><br /><a href="http://en.wikipedia.org/wiki/Wikipedia:Criteria_for_speedy_deletion#Criteria">The page that explains the little codes written on the deletion log</a>Rich Schmidthttps://www.blogger.com/profile/04354527762842197914noreply@blogger.comtag:blogger.com,1999:blog-516155314784643420.post-81481296233329931782006-12-14T14:44:00.000-08:002006-12-14T14:44:00.000-08:00After hearing your 22+ minutes with the Verizon pe...After hearing your 22+ minutes with the Verizon people I have to say that you showed amazing patience, restraint and respect for other people's feelings. Me? I was yelling at the computer. I think you would make a great math teacher.... if you were teaching children, who had open minds and could still learn. Your examples were so clear and simple and logical and kind. I can't believe that anyone who can see that there is a difference between a half a <b>cent</b> and a half a <b>dollar</b>,can't see that there is a difference between .002 cents and .002 dollars. I thought you had it when you told the guy that if you multiply 35,896 kb by .002 cents you get 71 cents. Maybe if you kept saying that when you multiply in cents the answer will be in cents, in the same way that if you multiply in dollars the answer will be in dollars, he might finally have understood. Perhaps I am overly optimistic here. But again you should get a gold medal in patience and restraint. Let's just be thankful that these people aren't refueling jets.Ingridhttps://www.blogger.com/profile/04461694371350213949noreply@blogger.comtag:blogger.com,1999:blog-516155314784643420.post-29369044831182343652006-12-10T19:07:00.000-08:002006-12-10T19:07:00.000-08:00Thread on tranceaddict.com<a href="http://www.tranceaddict.com/forums/showthread.php?s=&threadid=387069"> Thread on tranceaddict.com</a>Surrealhttps://www.blogger.com/profile/08934180863504817265noreply@blogger.comtag:blogger.com,1999:blog-516155314784643420.post-65680948689790626692006-12-10T16:45:00.000-08:002006-12-10T16:45:00.000-08:00http://www.shoutwire.com/comments/43009/Verizon_is...http://www.shoutwire.com/comments/43009/Verizon_is_Satan<br /><br />http://www.shoutwire.com/comments/<br />43009/Verizon_is_Satan<br /><br />(posted the URL twice incase it gets cut off)Unknownhttps://www.blogger.com/profile/02374267559546113220noreply@blogger.comtag:blogger.com,1999:blog-516155314784643420.post-80335340723722626252006-12-10T16:44:00.000-08:002006-12-10T16:44:00.000-08:00This comment has been removed by the author.Unknownhttps://www.blogger.com/profile/02374267559546113220noreply@blogger.comtag:blogger.com,1999:blog-516155314784643420.post-44485185084468210132006-12-10T13:49:00.000-08:002006-12-10T13:49:00.000-08:00I added a review for you on WYLFWT.com
http://wyl...I added a review for you on WYLFWT.com<br /><br />http://wylfwt.com/joomla/content/view/805/147/<br /><br />I'm just appalled at this shit.<br /><br />"Sometimes, it is best for everyone just to give up instead of falling on your sword like these idiots did."RJ-45https://www.blogger.com/profile/11644232255648641932noreply@blogger.comtag:blogger.com,1999:blog-516155314784643420.post-74407542769467463412006-12-10T12:37:00.000-08:002006-12-10T12:37:00.000-08:00@Randall
Please tell me that's tomorrow's comic.@Randall<br /><br />Please tell me that's tomorrow's comic.Unknownhttps://www.blogger.com/profile/12523050232408125677noreply@blogger.comtag:blogger.com,1999:blog-516155314784643420.post-48604472594874899052006-12-10T12:23:00.000-08:002006-12-10T12:23:00.000-08:00ya know, I forwarded info to local NBC news affili...ya know, I forwarded info to local NBC news affiliate. let's see if anything happens.<br /><br />I was thinking about it, though, and figured yet another way to explain to the nitwits. <br /><br />Ask them to think about a gas station. The numbers for gas posted there are dollars, but if they were for cents...mmmmm. Anyway, at this rate, none of them will probably figure it out.gadgetfanatichttps://www.blogger.com/profile/13744739813645324843noreply@blogger.comtag:blogger.com,1999:blog-516155314784643420.post-68971617626767625762006-12-10T10:36:00.000-08:002006-12-10T10:36:00.000-08:00@brian
thanks - I added it to the coverage post.@brian<br /><br />thanks - I added it to the coverage post.George Vaccarohttps://www.blogger.com/profile/15304125791379242960noreply@blogger.comtag:blogger.com,1999:blog-516155314784643420.post-38205797567784289872006-12-10T10:25:00.000-08:002006-12-10T10:25:00.000-08:00Greg Mankiw (a notable economist at Harvard) is am...Greg Mankiw (a notable economist at Harvard) is among the many others distressed by your experience.<br /><br />http://gregmankiw.blogspot.com/2006/12/tragicomic-mathematics.htmlUnknownhttps://www.blogger.com/profile/12258505296822194154noreply@blogger.comtag:blogger.com,1999:blog-516155314784643420.post-83328346489319794582006-12-10T08:40:00.000-08:002006-12-10T08:40:00.000-08:00Fact: Justin is not the sharpest knife in the dra...Fact: Justin is not the sharpest knife in the drawer.Schlotzkyhttps://www.blogger.com/profile/11696467676180931381noreply@blogger.comtag:blogger.com,1999:blog-516155314784643420.post-36358580952124695272006-12-10T08:33:00.000-08:002006-12-10T08:33:00.000-08:00@trancecanada
Great discussion over there - I rea...@trancecanada<br /><br />Great discussion over there - I read the whole thing.<br /><br />Very funny too. I've bookmarked it.<br /><br />:)George Vaccarohttps://www.blogger.com/profile/15304125791379242960noreply@blogger.comtag:blogger.com,1999:blog-516155314784643420.post-54236415063199218552006-12-10T08:27:00.000-08:002006-12-10T08:27:00.000-08:00There is just one small thing I would like to add ...There is just one small thing I would like to add to this discussion. <br /><br />In English, any quantity smaller than one should always be referred in the "singular" (no pun intended with respect to Verizon!). So, you should refer to $0.002 as "0.002 dollar" and not "0.002 dollars". The same rule applies to cents, obviously.Hari Ahttps://www.blogger.com/profile/13087321285039544363noreply@blogger.comtag:blogger.com,1999:blog-516155314784643420.post-6879748676642744722006-12-10T06:32:00.000-08:002006-12-10T06:32:00.000-08:00More coverage
http://www.sensibleerection.com/ent...More coverage<br /><br />http://www.sensibleerection.com/entry.php/61853Unknownhttps://www.blogger.com/profile/00539660008723980724noreply@blogger.comtag:blogger.com,1999:blog-516155314784643420.post-43772928174360380962006-12-10T02:55:00.000-08:002006-12-10T02:55:00.000-08:00Also, what Xoxo HTH said. They can throw a lotta ...Also, what <a href="http://verizonmath.blogspot.com/2006/12/coverage.html#comment-6139050072962438438">Xoxo HTH</a> said. They can throw a lotta nasty crap at you, but if you keep the public on your side, I'm sure you can make <i>them pay you</i> at least .71 cents. Er, .71 dollars even. ;)<br />This reminds me of the Flying Spaghetti Monster, when one person set a lot of wheels in motion..hyperslothhttps://www.blogger.com/profile/07979416003561272321noreply@blogger.comtag:blogger.com,1999:blog-516155314784643420.post-76986273701276893742006-12-10T02:37:00.000-08:002006-12-10T02:37:00.000-08:00just wanted to let you know I'm covering this too....just wanted to let you know I'm covering this too. http://slackdaddy.org/node/1110<br /><br />Please don't agree to pay any more than what you were actually quoted - the world needs more ownership to bogus claims like this, not to mention fundamental math skills.hyperslothhttps://www.blogger.com/profile/07979416003561272321noreply@blogger.comtag:blogger.com,1999:blog-516155314784643420.post-56924941366529900342006-12-09T23:57:00.000-08:002006-12-09T23:57:00.000-08:00I came across the story at:
http://bbs.stardestr...I came across the story at:<br /><br /> http://bbs.stardestroyer.net/viewtopic.php?t=101660Altar000Altarhttps://www.blogger.com/profile/11347761294032479941noreply@blogger.comtag:blogger.com,1999:blog-516155314784643420.post-79735106931340064892006-12-09T23:35:00.000-08:002006-12-09T23:35:00.000-08:00@JTsmiley14 - sounds good to me!@JTsmiley14 - sounds good to me!George Vaccarohttps://www.blogger.com/profile/15304125791379242960noreply@blogger.comtag:blogger.com,1999:blog-516155314784643420.post-20481644165494238742006-12-09T23:27:00.000-08:002006-12-09T23:27:00.000-08:00By the way George I'm a student/freelance columnis...By the way George I'm a student/freelance columnist and I would be glad to use your situation for a column to be published in one of the local East Lansing, MI newspapers. Customer satisfaction has always been pathetic for cell phone companies if you ask me. These people make Sling Blade look like Will Hunting.JTsmiley14https://www.blogger.com/profile/17509861191851902877noreply@blogger.comtag:blogger.com,1999:blog-516155314784643420.post-68417032110366538402006-12-09T23:23:00.001-08:002006-12-09T23:23:00.001-08:00Justin, your comment reflects the same thing of ev...Justin, your comment reflects the same thing of every single person I've ever heard who says they only watched the first few minutes.<br /> And every one of those people made the EXACT SAME 180 when they listened to the entire recorded conversation. <br /><br /> No matter how you slice it, what is not important is whether the rate was competitive or reasonable. WHAT MATTERS IS THE AGREED-UPON PRICE! FIN!JTsmiley14https://www.blogger.com/profile/17509861191851902877noreply@blogger.comtag:blogger.com,1999:blog-516155314784643420.post-58163303500094829322006-12-09T23:23:00.000-08:002006-12-09T23:23:00.000-08:00@justin
Fact: you didn't listen to the whole tape...@justin<br /><br />Fact: you didn't listen to the whole tape - so you might want to know the "facts" before you comment.<br /><br />Fact: 35 megs is ~40 minutes of streaming audio at 128kbps.<br /><br />Fact: 35 megs costing $72 on a cell phone is nuts - especially when for $30 I get up to a theoretical limit of 5gigs/month before Verizon gets bitchy - do the research.<br /><br />Fact: If you were overcharged - you would try to get the charge reversed - or you're just a pushover.<br /><br />Fact: You repeated many supposed "facts" for unknown reason.<br /><br />Fact: You sir, are a douchebag.George Vaccarohttps://www.blogger.com/profile/15304125791379242960noreply@blogger.comtag:blogger.com,1999:blog-516155314784643420.post-20712496147130193822006-12-09T23:18:00.000-08:002006-12-09T23:18:00.000-08:00Justin, honey,
There's a legal concept called "a...Justin, honey, <br /><br />There's a legal concept called "apparent authority." If George spoke to someone, asked for a quote, it didn't sound right so he asked that it be verified and documented, AND he has a recording of 4 people repeating the same info he was quoted, then Verizon is obligated to honor the quote, even though it was wrong, because George relied, to his detriment, on information from someone that had the apparent authority to quote an accurate rate. <br /><br />Furthermore, it's clear that George does not *wish* to tease or be a smartass at all. He wishes to get his point clear to a bunch of idiots that can't understand basic math. <br /><br />Finally, writing a letter simply goes to a different response center filled with people who are equally ill trained. His email to the supposed "executive" branch proved that. <br /><br />Whether or not he thought the quote was correct doesn't matter. He questioned it at first to be sure it was correct, and they reassured him repeatedly that it was. <br /><br />Sprint did the same thing with me on a Canadian roaming-per-minute charge. After bitching sufficiently, I got a full credit for the difference between the amount they charged (which was, in fact the correct amount, according to their website) and the amount I was quoted by phone (at a time when I didn't have web access and was about to make the calls.)deletemehttps://www.blogger.com/profile/11667565556158988635noreply@blogger.comtag:blogger.com,1999:blog-516155314784643420.post-57635350154876141852006-12-09T22:43:00.000-08:002006-12-09T22:43:00.000-08:00I only listened to the first 4 minutes.
Fact: Thi...I only listened to the first 4 minutes.<br /><br />Fact: This customer knew the quote was wrong, which was why he asked several times before he went to Canada. He admits this at one point.<br /><br />Fact: This customer was not overcharged.<br /><br />Fact: This customer was misquoted.<br /><br />Fact: This customer was not overcharged.<br /><br />Fact: This customer used 35 MB of data, which is an insane amount on a cell phone.<br /><br />Fact: This customer was not overcharged.<br /><br />Fact: This customer enjoys being a smartass and teasing someone who just doesn't understand his point.<br /><br />Fact: This customer was not overcharged.<br /><br />Fact: This customer should have just hung up the phone and wrote a letter. The people who have to form complete sentences to write a reply are probably smarter than anyone at Verizon that works the phones. Or the customer could just pay the bill, because he wasn't overcharged.Unknownhttps://www.blogger.com/profile/05677393985472179551noreply@blogger.comtag:blogger.com,1999:blog-516155314784643420.post-84200603102827402462006-12-09T22:32:00.000-08:002006-12-09T22:32:00.000-08:00@ai,
Corporations like Verizon don't take people ...@ai,<br /><br />Corporations like Verizon don't take people to small claims court. They terminate service, hire collections agencies, and ruin credit history. Worse, I think they do it without human review; the whole process is automatic and done in bulk.<br /><br />The system is very asymmetric; they can do all that even when they're wrong. For someone to see them in court, that someone has to be the one to file.<br /><br />But in George's case I doubt that will be necessary. He's generating a tremendous amount of bad publicity for them, and even Verizon would be foolish to ignore that.Unknownhttps://www.blogger.com/profile/06902088661217662719noreply@blogger.com